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Telephone Contact

Your telephone call is important to us, and we understand that you want to speak to us as quickly as possible.  If you are telephoning about a repeat prescription or information about test results, please call AFTER 11.00 am. 


Repeat Prescriptions

If you wish to order a repeat prescription you can use our dedicated Repeat Prescription line on 01305 217037 and leave a message.  Remember you must allow at least two working days before you need it (we need time to print the script, order the goods, dispense the order and check it).   

 We now have a Patient Participation Group which aims to:

  • Contribute to continuous improvement of services
  • Help patients take more responsibility for their health
  • Assist improved communication between the practice and our patients
  • Provide practical support and help to implement change 

We are keen to ensure that the views are representative of our patient population and would particularly like to hear from:

  • Patients under 25 years old
  • Patients with chronic disease
  • Patients who are housebound
  • Patients with a disability

Thinking of Joining a PPG

You may also be asked to comment on the outcomes from surveys and how best to make any changes to existing systems & services or how to introduce new ones.  We have found this is the best way for our Patient Participation Group to flourish.  We also have the Friends and Family Test which we encourage all patients to participate in and because of the ethos of our practice (open and friendly) we hope that patients feel comfortable to express their comments about us without having any constraints of bureaucracy.

If you are interested in taking part, please contact the Surgery and ask for our Patient Participation Group Coordinator.

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

  Patient Participation Sign up

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance.

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly





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