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Noticeboard

Telephone Contact

Your telephone call is important to us, and we understand that you want to speak to us as quickly as possible.  If you are telephoning about a repeat prescription or information about test results, please call AFTER 11.00 am. 

 

Repeat Prescriptions

If you wish to order a repeat prescription you can use our dedicated Repeat Prescription line on 01305 217037 and leave a message.  Remember you must allow at least two working days before you need it (we need time to print the script, order the goods, dispense the order and check it).   

Practice Management

 

Miss Jane Goodson - Practice Manager

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide high quality patient care, HR, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Anne Raper - Assistant Practice Manager

Mrs Anne Raper is the Assistant Practice Manager and in particular looks after payroll, accounts, allocation of annual leave and leave cover and staff rota.  Employment of new reception and admin staff (assisting the Practice Manager) and HR (assisting the Practice Manager).

Reception

Mrs Frances Rookes - Admin and Reception Team Lead

Mrs Chris Cripps

Mrs Nora Parker

Mrs Sara Loveless

Miss Lisa Cripps

Mr Martin Ellison

Miss Sarah Dunn

Mrs Rose Davies

Mrs Denise King

 

 

 

 

The Administration Team divide their roles between administration and reception duties they provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions, andprescription enquiries, dealing with patient records and carrying out searches and practice audits.

 
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