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Telephone Contact

Your telephone call is important to us, and we understand that you want to speak to us as quickly as possible.  If you are telephoning about a repeat prescription or information about test results, please call AFTER 11.00 am. 


Repeat Prescriptions

If you wish to order a repeat prescription you can use our dedicated Repeat Prescription line on 01305 217037 and leave a message.  Remember you must allow at least two working days before you need it (we need time to print the script, order the goods, dispense the order and check it).   


Wessex Water have informed us that they will be delivering heavy plant equipment tomorrow morning to start work on the Great Field opposite the surgery.

They should arrive around 7 am and delivering the equipment over two hours to the site.  It will mean that one side of the road (St John Way) will be closed off.  Wessex Water will also have police assisting in traffic control. 

Potentially, the road could be completely blocked for safety reasons, but disruption should be kept to a minimum. 

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Welcome to Poundbury Doctors Surgery (we were The Cornwall Road Medical Practice Renamed as of 1.5.2016)

We are a dispensing family doctor practice on the western side of Dorchester located on the edge of Poundbury, Dorset.  We are located within Frederick Treves House, a purpose-built medical centre.  We are on the left-hand-side as you enter the building.  Our receptionists will offer you a warm welcome. 

We cover a semi-rural and rural area that includes Dorchester and a surrounding area of approximately 5 miles radius.


We welcome new patients to join our practice.  Click on the New Patients tab above to find out more.Access

 The practice has a parking area that includes spaces allocated for those with disability next to the front entrance.  The building is  designed to assist those with disability and there is a patient lift for those patients who are unable to use the stairs.  All patient areas, including the toilets, are wheelchair accessible. We also have a ‘hearing aid loop’ facility. If you require any  assistance with this please ask at reception.

With patient needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as our opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


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 Christmas Jumper Day Friday 13th Dec 2019

Thank you to everyone who generously donated to our Christmas Jumper event in aid of Save the Children.  We will let you know how much was raised as soon as possible.

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Christmas and New Year Opening

Poundbury Doctors Surgery

Monday 23 December Open 8.00 am – 6.30 pm

Tuesday 24 December Open 8.00 am - 6.30 pm

Wednesday 25 December CLOSED

Thursday 26 December CLOSED

Friday 27 December Open 8.00 am – 6.30 pm

Saturday 28 December CLOSED  

Sunday 29 December CLOSED

Monday 30 December Open 8.00 am - 6.30 pm

Tuesday 31 December Open 8.00 am – 6.30 pm

Wednesday 1 January CLOSED

Thursday 2 January Open 8.00 am – 6.30 pm

Friday 3 January Open 8.00 am – 6.30 pm

 When We are Closed

If you need to seek urgent medical advice when the surgery is closed please phone 111. 

You may be asked to attend the treatment centre which is situated in Dorset County Hospital.  All phone conversations with NHS 111 are recorded as a matter of routine. 

NHS 111 is available 24 hours a day, 365 days a year.  Calls free from landlines and mobile phones (although pay-as-you-go mobiles must have at least 1p credit).

Out-of-hours services are busy so please think carefully before asking to see a doctor and only do so if you cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Running out of Medication?

Please do not go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday.  They will not be able to supply you with your medication.  Please go to your usual pharmacy - they may give you sufficient supplies to see you through.  However, there may be a charge for this. 

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Pharmacy Opening Times During Christmas and New Year

Please click onto the link below:

Pharmacy Christmas and New Year Opening Times

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New Non-Emergency Patient Transport

Effective 1st July 2019

Please click onto the link below for details:

New Number for Non Emergency Transport

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New Electronic Prescribing Service (EPS)

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 28th January 2020.

The NHS advise that the most efficient way of patients receiving their repeat prescriptions is to have a nominated pharmacy. 

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.

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Cake and Book Sale in aid of Macmillan 27 Sept 2019

Macmillan Coffee Morning September 2019 


One in two of us will face cancer, and the money we raise at our Cake and Book Sale will help everyone with cancer to live life as fully as they can.

Thank you to everyone who donated or bought cakes and books.  We are delighted to announce that we raised a total of £346.51 for Macmillan. 

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FLU 2019 

Telephone Reception to book your flu vaccination.  2019/20 the following are eligible for flu vaccination:

  • those aged six months to under 65 years in clinical risk groups
  • pregnant women
  • those aged 65 years and over
  • those in long-stay residential care homes
  • carers
  • close contacts of immunocompromised individuals

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"My Journey with Type 2 Diabetes"

Please click onto the link below to read the article about the journey of one of our patients:

My Journey With Type 2 Diabetes



On 17th April 2019 we held our cake sale and raffle at the surgery:


1st prize £20 Voucher 

2nd prize £20 Voucher

3rd prize £20 voucher

4th Prize Parker pen

5th Prize Easter Egg



All the money raised will be going to Alzheimer’s Research UK.  Dr Simon Phillips drew the raffle.  Thank you to everyone who contributed by purchasing cake or raffle tickets.  The amount raised was £243. 

In total Dr Simon Phillips raised £750 for Alzheimer's Research UK and completed his epic Isle of Wight Ultramarathon on 4th May 2019.

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Due to the increased volume of prescription requests, we are having to adhere to our official policy.  Therefore may we remind you to please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Requests for drugs that are not recognised as repeat treatment (i.e. they are not on your repeat list) may take longer to process as they require additional checking.  Thank you for your understanding in this matter.

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We are very pleased to say that due to the dedication of our staff, we were able to stay open as normal throughout all the bad weather on 1st February 2019.

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1ST APRIL 2019 


As of 1st April 2019 we have provided a comprehensive Smokestop  service.  This includes advice on how to give up smoking by the practice nurses.  Referral to the Live Well Dorset organisation can also offer advice (you can self refer to this service).  Ask for a Smokestop appointment with a nurse.


Patient Participation Group

We have a Patient Participation Group (PPG) who meet at the surgery every couple of months.  The group is made up of patients of our surgery.   If you are interested in taking part, please contact the Surgery or fill in the "sign up " document below and bring to Reception and we will pass on to the PPG.

Patient Participation Sign Up

Patient Participation Group (PPG) Newsletter - Autumn 2019

Please click onto link below:






Celebrate 5 July 2018

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We had our CQC inspection on

11th January 2017. 

  Here is their final report .


CQC Report


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Dr Simon Phillips ran his first Ultramarathon on 4th May 2019 in support of Alzheimer's Research UK 

Many of you know I ran the London Marathon in 2016 in support of Alzheimer's Research UK. It was a fantastic day and an unforgettable experience. 

My father Robert had Alzheimer's disease and sadly passed away the following year. I want to raise more money for a charity that is committed to research into the condition and finding treatments to help patients.

This year, I've upped the ante and entered into my first Ultramarathon. This is a 106km (66 miles) run around the perimeter of the Isle of Wight. It's a very long way and it isn't exactly flat, with over 2100 meters of climbing. The time limit is 16 hours. I'd better get a move on!

Training has been going well. I've run up to 30 miles but that's still less than half the total distance of the main event. Eek!

I'll be carrying my water and food supplies for the trip, along with the mandatory safety equipment in my rucksack such as headtorch, whistle and waterproofs.

This will be a challenge and considerably outside of my comfort zone. There will be pain along the way but glory at the end!

Thank you for anything you can give to support Alzheimer's Research UK. You can donate through my Just Giving page at:

Donating through JustGiving is simple, fast and totally secure. Your details are safe with JustGiving - they'll never sell them on or send unwanted emails. Once you donate, they'll send your money directly to the charity. So it's the most efficient way to donate - saving time and cutting costs for the charity.




Dr Simon Phillips and his Dad     simon with marathon medal

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We have been a Dementia Friendly GP Surgery since 2015 in recognition of the changes we implemented to improve support for the care of people with dementia and their carers. 

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We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask. These appointments are at a different site e.g.  DCH.

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Our website address is:




Transport Directory for Dorset

Please follow this link from Dorset for You if you need information about transport in the area:









 Get Well, Keep Well

We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.



Join In

Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.  We are always pleased to hear what our patients have to say about the service we give, whether it is to do with the GP, Receptionist etc.  You are invited to leave feedback for our surgery with NHS CHOICES by clicking onto this link:







































(Site updated 08/01/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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