We understand the Covid pandemic has been a stressful and worrying time for all of us. However, we have experienced an increasing amount of rude and verbally aggressive behaviour from some patients who telephone the surgery. Please remember all of our staff work as hard as possible and are here to help you. We have always had a zero tolerance policy when it comes to all forms of abusive behaviour towards our staff.
Social Prescribing is available at Poundbury Doctors Surgery - check the tab under Clinics and Services for further details.
From 14th September 2020, please do not come to the surgery to collect medication or enquire about test results until AFTER 11 am. Thank you for your cooperation.
In order to comply with current NHS guidelines, we have to keep to 28 day prescribing. This advice may change as we receive information regarding Coronavirus and its effect on all of our lives. Thank you for your understanding.
USE OF MOBILITY SCOOTERS WITHIN THE SURGERY
Please be advised with immediate effect:
Following two recent incidents which have involved damage to the patient lift and the front doors, we are no longer able to allow mobility scooters (also known as motorised scooters) inside the surgery. We have been advised that mobility scooters could be a potential health and safety risk in a confined area, especially where there may be small children and older patients. We have to consider the safety of all patients and staff who use this building. We are not able to get insurance for the use of mobility scooters within this building.
Please note we are able to accommodate wheelchairs and indeed, have some wheelchairs for patient use in the lobby. Please park motorised scooters in an appropriate place outside of the surgery.
If you need assistance with accessing the surgery and are unable to bring someone along with you to help, please let the receptionist know when you book your appointment and we will make every effort to help.
Wheelchairs and the use of prescribed power chairs are not affected by this notice.
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HTA (HUMAN TISSUE AUTHORITY)
Please click onto this link to find out more information:
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Running out of Medication?
Please do not go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday. They will not be able to supply you with your medication. Please go to your usual pharmacy - they may give you sufficient supplies to see you through. However, there may be a charge for this.
As of Monday 4th July 2016 we have been able to send you an SMS text message on your mobile telephone to remind you of appointments you have booked with us. We can only provide this service to patients who have registered their mobile telephone as being their preferred method of telephone contact.
"My Journey with Type 2 Diabetes"
Please click onto the link below to read the article about the journey of one of our patients:
My Journey With Type 2 Diabetes
Patient Online Services
Did you know we now offer the following online services: repeat prescriptions, online appointment requesting, access to summary care record (eg repeat meds, allergies and adverse reactions). You need to register with us in person for an online account to access this information. You will need to bring along some photographic ID.
As of 3rd December 2015 we became the first GP Practice in West Dorset to be recognised as a "Dementia Friendly GP Practice".
NAME CHANGE FOR THE CORNWALL ROAD MEDICAL PRACTICE
When we were located in Cornwall Road, Dorchester it was logical for us to adopt that as part of our name. However, we moved to our new location in 2007 and for a long time, the practice has been considering changing its name.
We finally settled on the name Poundbury Doctors Surgery, and officially renamed as of 1st May 2016.
This does not affect any service we provide to you, nor will there be any change in our structure or organisation. We will continue catering to patients from outside Poundbury, ie, providing NHS medical services to all patients, new and old. We are NOT merging with any other GP Practice or organisation. Rural and town patients are all welcome.