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Telephone Contact

Your telephone call is important to us, and we understand that you want to speak to us as quickly as possible.  If you are telephoning about a repeat prescription or information about test results, please call AFTER 11.00 am. 


Repeat Prescriptions

If you wish to order a repeat prescription you can use our dedicated Repeat Prescription line on 01305 217037 and leave a message.  Remember you must allow at least two working days before you need it (we need time to print the script, order the goods, dispense the order and check it).   


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Welcome to Poundbury Doctors Surgery (we were The Cornwall Road Medical Practice Renamed as of 1.5.2016)

We are a dispensing family doctor practice on the western side of Dorchester located on the edge of Poundbury, Dorset.  We are located within Frederick Treves House, a purpose-built medical centre.  We are on the left-hand-side as you enter the building.  Our receptionists will offer you a warm welcome. 

We cover a semi-rural and rural area that includes Dorchester and a surrounding area of approximately 5 miles radius.


We welcome new patients to join our practice.  Click on the New Patients tab above to find out more.Access

 The practice has a parking area that includes spaces allocated for those with disability next to the front entrance.  The building is  designed to assist those with disability and there is a patient lift for those patients who are unable to use the stairs.  All patient areas, including the toilets, are wheelchair accessible. We also have a ‘hearing aid loop’ facility. If you require any  assistance with this please ask at reception.

With patient needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as our opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


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Coronavirus (2019-nCoV)

Coronavirus (2019-nCoV) is a new respiratory illness that has not previously been seen in humans.

The risk of getting the illness in the UK is low.

Advice to travellers returning from China and specified areas

Travellers returning from Wuhan and Hubei Province, China

If you have returned from Wuhan or Hubei Province in the last 14 days:

  • stay indoors and avoid contact with other people
  • call NHS 111 to tell them of your recent travel to the city

If you're in Northern Ireland, call 0300 200 7885.

Please follow this advice even if you do not have symptoms of the virus.

If you get a cough, a high temperature, or you feel short of breath, continue to follow this advice. Do not leave your house.

Travellers returning from other parts of China and specified areas

If you get a cough, high temperature or feel short of breath within 14 days of returning from:

  • other parts of China, including Macao and Hong Kong
  • Thailand
  • Japan
  • Republic of Korea
  • Taiwan
  • Singapore
  • Malaysia

You should:

  • stay indoors and avoid contact with other people
  • call NHS 111 to tell them of your recent travel

If you're in Northern Ireland, call 0300 200 7885.

Please follow this advice even if your symptoms are mild.

What this means in practice

This means staying at home for 14 days after arriving from Wuhan or Hubei Province (or other parts of China or specified areas if you have symptoms) and not going to work, school or public areas.

Try to avoid having visitors to your home, but it's OK for friends, family or delivery drivers to drop off food.

While the risk to the UK population remains low, these steps are recommended to limit the potential spread of infection.


Do not use public transport or taxis until 14 days after your return from Wuhan or Hubei Province (or other parts of China or specified areas if you have symptoms).

Getting food and medicine

Stay at home for 14 days after arriving from Wuhan or Hubei Province (or other parts of China or specified areas if you have symptoms), and avoid public places. Ask a friend, family member or delivery services to carry out errands on your behalf.

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We currently have the following vacancy:



Poundbury Doctors Surgery, Dorchester


29 hours, Monday-Friday


Are you looking for a career change? If you are friendly and flexible with basic IT skills apply to join our dedicated team.


Closing date for applications: 29 February 2020


Interviews: 18 and 19th March 2020


To apply please ask for an application pack at Reception or download application and job description below:


Receptionist Job Description and Person Spec

Application Form

Completed Application Forms should be sent to:

Miss Jane Goodson

Practice Manager

Poundbury Doctors Surgery

3 Frederick Treves House

St John Way




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Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

  • non_nhs_services1Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Passport signing
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Go to the Charges Tab to see our current list of Non-NHS Charges.

If you make an appointment for a service which is not covered under our contract with the NHS please tell the Receptionist when you book your appointment.  Also ensure you know what the cost of this service will be BEFORE  your consultation, to avoid any misunderstandings.

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 Christmas Jumper Day Friday 13th Dec 2019

Thank you to everyone who generously donated to our Christmas Jumper event in aid of Save the Children.  We will let you know how much was raised as soon as possible.

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 When We are Closed

If you need to seek urgent medical advice when the surgery is closed please phone 111. 

You may be asked to attend the treatment centre which is situated in Dorset County Hospital.  All phone conversations with NHS 111 are recorded as a matter of routine. 

NHS 111 is available 24 hours a day, 365 days a year.  Calls free from landlines and mobile phones (although pay-as-you-go mobiles must have at least 1p credit).

Out-of-hours services are busy so please think carefully before asking to see a doctor and only do so if you cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Running out of Medication?

Please do not go to A&E or Out of Hours if you run out of medication over a weekend or bank holiday.  They will not be able to supply you with your medication.  Please go to your usual pharmacy - they may give you sufficient supplies to see you through.  However, there may be a charge for this. 

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New Non-Emergency Patient Transport

Effective 1st July 2019

Please click onto the link below for details:

New Number for Non Emergency Transport

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New Electronic Prescribing Service (EPS)

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 28th January 2020.

The NHS advise that the most efficient way of patients receiving their repeat prescriptions is to have a nominated pharmacy. 

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.

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Cake and Book Sale in aid of Macmillan 27 Sept 2019

Macmillan Coffee Morning September 2019 


One in two of us will face cancer, and the money we raise at our Cake and Book Sale will help everyone with cancer to live life as fully as they can.

Thank you to everyone who donated or bought cakes and books.  We are delighted to announce that we raised a total of £346.51 for Macmillan. 

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FLU 2019 

Telephone Reception to book your flu vaccination.  2019/20 the following are eligible for flu vaccination:

  • those aged six months to under 65 years in clinical risk groups
  • pregnant women
  • those aged 65 years and over
  • those in long-stay residential care homes
  • carers
  • close contacts of immunocompromised individuals

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"My Journey with Type 2 Diabetes"

Please click onto the link below to read the article about the journey of one of our patients:

My Journey With Type 2 Diabetes



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Due to the increased volume of prescription requests, we are having to adhere to our official policy.  Therefore may we remind you to please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Requests for drugs that are not recognised as repeat treatment (i.e. they are not on your repeat list) may take longer to process as they require additional checking.  Thank you for your understanding in this matter.

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1ST APRIL 2019 


As of 1st April 2019 we have provided a comprehensive Smokestop  service.  This includes advice on how to give up smoking by the practice nurses.  Referral to the Live Well Dorset organisation can also offer advice (you can self refer to this service).  Ask for a Smokestop appointment with a nurse.


Patient Participation Group

We have a Patient Participation Group (PPG) who meet at the surgery every couple of months.  The group is made up of patients of our surgery.   If you are interested in taking part, please contact the Surgery or fill in the "sign up " document below and bring to Reception and we will pass on to the PPG.

Patient Participation Sign Up

Patient Participation Group (PPG) Newsletter - Autumn 2019

Please click onto link below:






Celebrate 5 July 2018

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We had our CQC inspection on

11th January 2017. 

  Here is their final report .


CQC Report


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Dr Simon Phillips ran his first Ultramarathon on 4th May 2019 in support of Alzheimer's Research UK 

Many of you know I ran the London Marathon in 2016 in support of Alzheimer's Research UK. It was a fantastic day and an unforgettable experience. 

My father Robert had Alzheimer's disease and sadly passed away the following year. I want to raise more money for a charity that is committed to research into the condition and finding treatments to help patients.

This year, I've upped the ante and entered into my first Ultramarathon. This is a 106km (66 miles) run around the perimeter of the Isle of Wight. It's a very long way and it isn't exactly flat, with over 2100 meters of climbing. The time limit is 16 hours. I'd better get a move on!

Training has been going well. I've run up to 30 miles but that's still less than half the total distance of the main event. Eek!

I'll be carrying my water and food supplies for the trip, along with the mandatory safety equipment in my rucksack such as headtorch, whistle and waterproofs.

This will be a challenge and considerably outside of my comfort zone. There will be pain along the way but glory at the end!

Thank you for anything you can give to support Alzheimer's Research UK. You can donate through my Just Giving page at:

Donating through JustGiving is simple, fast and totally secure. Your details are safe with JustGiving - they'll never sell them on or send unwanted emails. Once you donate, they'll send your money directly to the charity. So it's the most efficient way to donate - saving time and cutting costs for the charity.




Dr Simon Phillips and his Dad     simon with marathon medal

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We have been a Dementia Friendly GP Surgery since 2015 in recognition of the changes we implemented to improve support for the care of people with dementia and their carers. 

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We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask. These appointments are at a different site e.g.  DCH.

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Our website address is:




Transport Directory for Dorset

Please follow this link from Dorset for You if you need information about transport in the area:









 Get Well, Keep Well

We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.



Join In

Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.  We are always pleased to hear what our patients have to say about the service we give, whether it is to do with the GP, Receptionist etc.  You are invited to leave feedback for our surgery with NHS CHOICES by clicking onto this link:







































(Site updated 20/02/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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